Designing new functionality on Openmoney
Openmoney is a platform that provides transparency over public sector spending in Moldova. It allows citizens to see how public money is being spent and to hold public officials accountable.
After a review of the current website and analysis of the new data sets, Shrift started working with the openmoney team to transform this data into accessible resources on the platform.
What we did
Design,
Strategy,
Research,
Responsive Design
Data analysis
Our design process began with analysis of the data sources in search for the best statistical data we could bring to the openmoney platform.
We assesed datasets for relevance, clarity, and civic impact—screening population demographics, education stats, public spending, crime rates, and infrastructure metrics.
This ensured the platform focused on information that matters most for users: public spending patterns, decision makers’ activities, and key local concerns.
New Features
Data screening led to a sharp feature set.
- Public Service Ratings: Citizens can openly rate and review social services, giving feedback on professionalism and service quality to encourage institutional accountability.
- Business & Integrity Lookup: Users can instantly check any public person’s business connections and integrity reports (“declarații de avere”) promoting transparency around conflict of interest and wealth.
- Locality Passport: Any city or village can be explored through its own “passport”, data-driven summaries showing demographic structure, local companies, and leaderboards for institutions. These features put actionable, reliable data into the public’s hands.
Mobile version
The mobile version was a top priority, since analytics showed it was the platform’s most-used channel during research.
Results & Impact
The redesigned platform resulted in a 30% increase in user engagement. The new design system helped the team to ship this improvements in record time.
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